Use GPS or type the service address, then choose the roadside help you need.
Roadside help that finds you quickly.
Lite Assist connects stranded customers with nearby ready providers, live ETA, transparent tracking, and secure payment handling.
Pilot phase active: Field-testing is currently underway with selected participants in tightly defined service areas before broader launch.
Target SLA≤25 min
Fast response remains the core product promise.
DispatchAutomated
Assignment uses availability, location, and capability checks.
PaymentPre-auth
Capture or void follows the order lifecycle.
How it works
One clean flow from request to closeout.
Lite Assist is intentionally focused on making it easy to request help, dispatch a qualified provider quickly, track the response, deliver the promised service, and close the job cleanly.
The system checks provider readiness, live location, and capability before dispatch.
ETA, provider profile, vehicle details, and status updates stay visible in one place.
Stripe-backed pre-authorization keeps the transaction controlled and auditable.
People who need fast, transparent roadside help and want to track the response from request to closeout.
Roadside responders with verifiable capabilities to accept dispatches.
Destination partners that receive towing handoffs.
Register for help
Join the production waitlist for quick access when Lite Assist opens beyond the pilot.
Join the response network.
Register interest in providing roadside assistance with vehicle readiness and onboard assistance kit checks.
Receive towing destinations.
Join the shop partner waitlist for future towing destination and receiving workflows.
Trust and safety
Built around accountability, not guesswork.
- Provider readiness and live availability checks
- System-calculated ETA and response-time tracking
- Secure payment pre-authorization through Stripe
- Shop destination support for towing workflows
Roadside help should feel close, clear, and controlled.
Contact: info@lite-assist.com
Privacy note: Lite Assist only collects information needed to coordinate roadside help and protects that information using modern cloud application practices. Payments are handled through Stripe, and Lite Assist does not store raw card numbers.